Privacy Notice
Privacy Notice of Miranda Christophers
Last Updated: July 2026
This Privacy Notice explains how Miranda Christophers collects, uses, stores and protects your personal information when you visit this website, make an enquiry, or engage in therapy services.
Miranda Christophers is committed to protecting your privacy and handling your personal information responsibly, confidentially and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.
1. Who Is Responsible for Your Information?
Miranda Christophers is the Data Controller for the personal information collected through this website and for any therapy services provided directly by Miranda Christophers.
Contact Details
Miranda Christophers
Email: therapy@mirandachristophers.co.uk
Website: www.mirandachristophers.co.uk
If you have any questions about this Privacy Notice or how your information is handled, please contact me using the details above.
2. The Information I Collect
Depending on how you interact with me, I may collect and process the following information:
Identity Information
- Name
- Date of birth
- Gender identity (where relevant)
- Relationship status
Contact Information
- Email address
- Telephone number
- Postal address
Therapy and Clinical Information
- Information provided during enquiries
- Therapy notes and records
- Mental health information
- Relationship information
- Sexual wellbeing information
- Relevant medical information
- Information relating to safeguarding concerns
Financial Information
- Payment records
- Invoices
- Transaction information
Technical Information
When you visit this website, information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages viewed
- Website usage data
- Cookie preferences
3. Special Category Data
As a therapist, I may process information that is classified as special category personal data under UK GDPR.
This may include information relating to:
- Physical health
- Mental health
- Sexual life and sexual wellbeing
- Sexual orientation
- Gender identity
- Relationship history
- Family circumstances
- Trauma and abuse
- Safeguarding concerns
Such information is processed only where permitted by law and is subject to appropriate confidentiality and security measures.
4. How Your Information Is Collected
Information may be collected:
- When you complete a website contact form
- When you email or telephone me
- During consultations and therapy sessions
- Through questionnaires or assessment forms
- Through payment and invoicing processes
- Through website analytics and cookies
5. Lawful Bases for Processing
Under UK GDPR, personal information must be processed under a lawful basis.
The lawful bases relied upon may include:
Contract
Where processing is necessary to provide therapy services or to take steps before entering into a therapeutic agreement.
Legitimate Interests
Where processing is necessary to operate and improve services, respond to enquiries, manage records, protect safety and maintain professional standards.
Legal Obligation
Where information must be processed to comply with legal, regulatory, safeguarding, taxation or professional obligations.
Consent
Where consent is required, such as for certain website cookies or specific information-sharing arrangements.
Special Category Data
Where special category information is processed, the relevant condition is generally the provision of health and therapeutic services, safeguarding obligations, the establishment or defence of legal claims, or, where appropriate, explicit consent.
6. How Your Information Is Used
Your information may be used to:
- Respond to enquiries
- Assess suitability for therapy
- Provide therapy services
- Maintain clinical records
- Arrange appointments
- Process payments
- Communicate with you
- Meet safeguarding obligations
- Meet legal and professional requirements
- Improve website performance and services
Your information will not be sold to third parties.
7. Sharing Information
Information will be treated as confidential and will only be shared where appropriate and lawful.
Information may be shared with:
- Clinical supervisors
- Professional advisers
- Accountants
- IT and website service providers
- Payment processing providers
- Insurers
- Regulators or professional bodies where required
Where information is shared for supervision purposes, identifying details will be minimised wherever possible.
8. Safeguarding and Legal Disclosures
Confidentiality is a fundamental part of therapy. However, there are circumstances where information may need to be shared without consent.
These may include situations involving:
- Serious risk of harm to yourself
- Serious risk of harm to another person
- Safeguarding concerns involving a child or vulnerable adult
- Prevention or detection of serious crime
- Court orders or other legal requirements
Where appropriate and safe to do so, concerns will usually be discussed with you before information is shared.
9. Website Cookies and Analytics
This website may use cookies and similar technologies to improve user experience and understand how visitors use the site.
Cookies may be used to:
- Ensure website functionality
- Analyse website traffic
- Measure website performance
- Remember preferences
Where required, consent will be requested before non-essential cookies are placed on your device.
You can manage cookies through your browser settings at any time.
10. Data Security
Appropriate technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include:
- Password protection
- Encrypted systems where appropriate
- Secure devices
- Restricted access to records
- Secure storage of electronic and paper records
No method of transmission or storage can be guaranteed to be completely secure, but reasonable steps are taken to protect information.
11. Retention of Information
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, professional and insurance obligations.
Typically:
- Therapy records are retained for a minimum of seven years following the end of therapy.
- Financial records are retained for a minimum of six years.
- Complaint records are retained for as long as reasonably necessary to manage and evidence the complaint.
Records may be retained for longer where required by law, safeguarding considerations, insurance requirements or the defence of legal claims.
12. Your Rights
Under UK GDPR, you have rights relating to your personal information.
These include:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure (where applicable)
- The right to restrict processing
- The right to object
- The right to data portability
- Rights relating to automated decision-making
Some rights may be limited where information must be retained for legal, professional, safeguarding or insurance purposes.
Requests can be made by emailing:
Email: therapy@mirandachristophers.co.uk
Identity verification may be required before information is released.
13. International Transfers
Where third-party providers are used that may process information outside the United Kingdom, appropriate safeguards will be implemented to ensure personal information remains protected in accordance with UK GDPR requirements.
14. Data Protection Complaints
If you have concerns about how your personal information has been collected, stored, shared or otherwise processed, please contact me in the first instance:
Email: therapy@mirandachristophers.co.uk
I will acknowledge your complaint without undue delay and no later than 30 days after receiving it.
I will:
- Consider and investigate your concerns fairly;
- Keep you informed where appropriate;
- Take steps to address any issues identified; and
- Provide a written response explaining the outcome.
If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office (ICO).
The ICO can be contacted via:
Information Commisioner’s Office (ICO)
15. Changes to This Privacy Notice
This Privacy Notice may be updated from time to time to reflect changes in legal requirements, professional obligations or working practices.
The latest version will always be available on this website.
16. Contact
If you have any questions about this Privacy Notice or how your information is handled, please contact:
Miranda Christophers
Email: therapy@mirandachristophers.co.uk
Website: www.mirandachristophers.co.uk